Testimonials

Why our clients love our management!

Wow, I will be very honest –

Impressive for I did not expect to hear anything or the owner to hear anything in response, just from experience. Because of the way you handled this request, a call to the unit owner being placed right now, to pass your reply as well as turnaround time to them.

Thanks and you have a marvelous weekend!
Tammy B.

We have had good experiences with Tolley Community Management specifically dealing with Jayme Kinsey. I contacted Tolley Community Management to inform them that we were charged a late fee, but never received the statement. As such, we requested to have the late fee waived. Jayme responded promptly and told us she would recommend to the board that they waive the late fee and the board approved it. Also, Tolley Community Management addressed some concerns we had regarding our neighborhood by forwarding them to the appropriate parties who needed to address those issues. Overall dealing with Tolley Community Management has been a pleasure.

Julie B.

The Board at Bellemeade Condo Association would like to thank you for all your hard work over the last few years to bring the community appearance and living standards up for our residents. You and your team has helped us collect outstanding funds to allow the association to be able to re-roof the buildings and make upgrades to the property that shows our community that we are listening and responding to their needs. Your team is very professional when speaking and interacting with our residents and always responds in a time of need. Your great partnership with the Board shows every time we are together as you always keep the community as our customer.

Thanks
Scott W.

I really appreciate you and your staff allowing us to break up the dues into 3 payments.  I know this creates more work for you and your staff and it was never given to us as an option in the past.  It will make the homeowners very happy! I really appreciate all you and your company are doing.  By the way-lots of satisfied comments have come in about you and your company answering emails quickly!  Thanks again for everything and for meeting with our new board and getting everything organized!

Rhonda

I am the Highland Falls HOA, Vice President. For the past two and one half years, I have been co-coordinating the budget, maintenance and services at Highland Falls with Mike Tolley, Backyard Realty Group (Tolley Community Management), and his staff.

Backyard Realty has been an excellent steward of the Associations financial matters, i.e. accounts receivable, accounts payable, budgets, reserve funds, maintenance and service issue. They helped the HOA to stay with-in the operating budget and to build a reserve account for future infrastructure needs.

Backyard Realty staff has work hand-n-hand with the HOA board members, the Builder/Developer and homeowners. Backyard Realty has been quick to respond regarding service vendors, maintenance repairs and complaint issues. They use good judgment and solid business practices in providing services and resolving issues.

I cannot say enough about Backyard Realty. The service they provide is always courteous, prompt, proactive and professional.

Robert Smith

TCM has advised our fledgling group of homeowners where we now feel like a credible board. We have a conservative budget, fair but firm process to deal with delinquent homeowner accounts, community violations and abatement issues. Competitors do not provide the same level of service at comparable prices.

Tom Bloemker (Marleigh Farm HOA President)