TCM Services

What can Tolley Community Management do for you?

Tolley Community Management offers full service community management including but not limited to financial management, property management and administrative management.
Accounting Software

  • We utilize the latest accounting software designed exclusively for associations. We prepare and maintain the books and records necessary to produce financial statements.
  • We work with the board of directors to assist in the development and preparation of the annual association operating budget.
  • We receive, review and approve vendor invoices and all other association bills and prepare checks for payment.
  • We collect all assessments as they become due and deposit all cash receipts into the association bank account maintained at a FDIC insured banking institution.
  • We offer payment coupons for associations whose dues are monthly and we have a direct debit option eliminating the need to write a check each month and pay for postage.
  • Planning

  • We will maintain a record of homeowner accounts and will discuss monthly delinquencies with the board members and send out monthly late notices.
  • We will assist with legal counsel as necessary to initiate required legal action consistent with the association’s by-laws.
  • We will work with contractors in a competitive bidding process for non-emergency services and will offer our input when selecting a contractor while remaining “vendor neutral” which enables competitive rates. We ensure that all of our contractors have relevant certificates of insurance.
  • We will perform regular site inspections in order to maintain a satisfactory knowledge of the condition of the association and the performance of the contractors. We will look for violations of the covenants, obvious repair issues, maintenance needs and overall condition.
  • Telephone

  • We will respond quickly to any emergency situation 24 hours a day 7 days a week. We promptly respond to non-emergency related issues during normal business hours Monday – Friday between 9-5pm.
  • We will receive and investigate significant complaints regarding rule violations.
  • We assist and advise the board in correspondence between residents, owners, contractors, etc. We keep a record of all client correspondence received or issued.
  • These are just some of the services that Tolley Community Management management can offer your association. Please watch our community management video and do not hesitate to contact us for more information.